Am I able to benefit from local promotions? E.g. Free after 3, Free Weekends etc.?
No. You will not be able to benefit from any local products or promotions.
If I am a Prepaid customer with bonus credit on my account can this be used while roaming?
No. Bonus credit is a local promotion and will not be able to be used while roaming.
Available for New Zealand, Australia and USA, Digicel Pacific- Fiji, Tonga, PNG, Vanuatu and Nauru.
New Zealand - 2Degrees
Australia - Optus
Fiji, Tonga, PNG, Vanuatu & Nauru- Digicel
1. Visit any 7- Eleven, BP, Caltex, Newsagent or Dairy/Convenience Store in NZ and Australia or Metro PCS in USA and purchase a recharge voucher, call the toll free number on the voucher to talk to a Customer Care agent and process Top Up number or top up online - Click Here.
2. You may also Top Up online using your credit card - Click Here.
Will there be a special way to check my balance while roaming?
No. Simply dial *123# and send as usual, enter 1 for Balance and you will be given a balance update on the screen of your phone.
How do customers contact Customer Care while roaming?
Customers are required to dial +6857720007 to contact Customer Care while roaming.
You are required to dial 555 to get to your voicemail.